Connect your Google Business Profile
Follow these simple steps to give 123 Whiting Marketing Company manager access. You never share your password, and you can remove our access at any time.
Start here
Open Google Business Profile in a new tab, then come back to this page and follow the steps below.
Opens business.google.com, Google's official siteBefore you start, have these ready
- The Google (Gmail) account you use to manage your business on Google
- Our email address (you'll paste it in step 6):
Add us as a Manager
The pictures are simplified drawings. Google updates its design often, so your screen may look a little different, but the button names stay the same.
Sign in to Google
Go to business.google.com and sign in with the Google account that manages your business.
Open your Business Profile
You'll be taken to your business. If you have several, tap the one you want us to manage.
Tap ⋮ then "Business Profile settings"
The three dots are usually at the end of the row of buttons. Tap them, then choose Business Profile settings.
Tap "People and access"
In older versions this may be called Managers. It's the same thing.
Tap "Add"
Look at the top left of the People and access window for the Add button (a little person with a plus sign).
Paste our email, choose "Manager", tap "Invite"
Paste this email into the box:
Under Access, choose Manager, then tap Invite.
That's it, you're done
You'll see our email in the list marked as invited. We'll accept on our end, and Google will email you when we do. Nothing else is needed from you.
Got an email asking you to approve a request from us?
Sometimes we send the request from our side instead. Google will email you to say someone asked to manage your profile.
Open the email from Google and approve
Make sure the request comes from danjwhiting@gmail.com. Tap the button in the email to review it, choose Manager if you're asked for an access level, then tap Approve.
Common questions
Is this safe? Do I have to give you my password?
Never. This is Google's official way to give someone access. We use our own login, and you can remove us any time from Business Profile settings › People and access.
I don't see "People and access" or the "Add" button.
You're probably signed in with a different Google account, or that account is a Manager rather than an Owner (only Owners can add people). Sign in with the account you created the profile with and try again. If someone else set up your profile, like a past web designer, ask them to add you as Owner first, or contact us and we'll help.
I can't find my business at all.
Your profile may be under another Google account, or it may not be claimed yet. Contact us and we'll sort it out together.
How do I remove your access later?
Go to Business Profile settings › People and access, tap our name, then tap Remove person.
Quick links
Sign in as danjwhiting@gmail.com before using either link.
Use the first link to accept invites and check profiles; the second for Method B.Method A: Client invites us (recommended)
Fastest and least confusing for the client.
Send the client this page
Text or email them the link (it opens on the business owner tab). Better yet, walk them through it on a quick screen-share call.
Accept the invitation from Google
Watch the danjwhiting@gmail.com inbox (check Spam and Promotions too). Open the invitation and tap Accept. Pending invitations can also show up when you sign in at business.google.com.
Confirm and connect
Sign in to business.google.com with our account and check the client's profile appears. Then connect it in our software using our Google account. The "not authorized" error goes away because we're now a real Manager.
Method B: We request access
Use this when the client is slow to respond, or as a backup. The client still has to approve.
Sign in with our agency account
Go to business.google.com/create while signed in as danjwhiting@gmail.com.
Search for the client's business
Type the business name and pick the correct one from the dropdown. Double-check the address.
Tap "Request access" and fill out the form
Google will say the profile is already managed by someone. Tap Request access. If asked, choose Manager as the access level, then add our name, phone and relationship to the business (for example, "Marketing agency").
Give the client a heads-up right away
Google's email can look alarming. Text them immediately so they approve instead of ignoring it.
Wait for approval
The owner has about 3 days to respond. When they approve, Google emails us and the profile appears at business.google.com. If they deny or ignore it, follow up by phone and switch to Method A.
Method C: Agency organization account
Once we manage several clients, set up a free Business Profile organization account at business.google.com/agencysignup. It lets us request access to client profiles from one place and control which team members manage which clients.
Checklist for every new client
- Sent the client this page (or booked a 10-minute screen-share)
- Client added danjwhiting@gmail.com as Manager (not Owner)
- Invitation accepted from our inbox
- Profile visible at business.google.com under our account
- Connected in our software using our own Google account
- Access confirmed before the trial clock starts
Screens shown are simplified illustrations. Google occasionally changes its layout, but the button names stay the same.